SCOTTSDALE, ARIZ and BOZEMAN, MONT— November 14, 2007 - Vcommerce Corporation and RightNow® Technologies (NASDAQ: RNOW) today announced an end-to-end joint enterprise eCommerce and CRM solution that can help retailers drive sales and profits. The two companies, which have a number of joint clients, have a new offering that combines RightNow Marketing, RightNow Service and Vcommerce Enterprise™, that offers clients a complete solution for online and email marketing, as well as eCommerce storefronts, order management, fulfillment, and customer service. The joint offering is available as an end-to-end solution or as modules that can complement clients' existing systems.

For more information go to: www.vcommerce.com and www.rightnow.com.

"As a brick and mortar retailer, we focus a lot of our energies on optimizing the customer experience from the point of entering our stores to ensuring all our customers enjoyed their purchases," said Diane Randolph, vice president of information systems, Reitmans Limited, Canada's largest women's apparel retailer with more than 900 stores across Canada. "As we took the step into ecommerce and becoming a multi-channel retailer, our mandate was to provide continuity and a great customer experience. We deployed the Vcommerce Enterprise solution that integrates with RightNow to answer this mandate and never lose sight of our key asset, our customers."

RightNow Marketing assists retailers in delivering effective messages to target audiences quickly and cost-efficiently. RightNow simplifies the design of compelling communications and promotions, which can include trackable hyperlinks, graphics, personalized content and legally compliant opt-out mechanisms. RightNow Marketing also helps retailers leverage the customer knowledge they have gathered across every touch-point—so that customer communications are based on the products they own, the problems they have had, or the opinions they have voiced. Once a shopper turns into a customer, RightNow Service helps retailers deliver superior customer care seamlessly across all interaction points.

Vcommerce Enterprise provides enterprise-class, end-to-end eCommerce solutions, which include online marketing, storefronts, order management, fulfillment and customer service. Through the combined solution, clients can benefit by leveraging the power and flexibility of Vcommerce Enterprise in processing retail sales along with the functionality of RightNow's best-in-class applications through the Vcommerce Enterprise Connector (VECTOR™). In addition, Vcommerce offers teams of experienced online marketing and eCommerce experts to assist clients in growing and driving their business.

"Together, RightNow and Vcommerce have been enhancing customer loyalty and managing eCommerce for a number of large retailers," said Dan Kennedy, chief technology officer and president of Vcommerce. "Together we can help retailers drive far better results."

"Retailers are continually searching for new and better ways to attract and keep customers," added Jason Mittelstaedt, vice president of marketing for RightNow Technologies. "By bringing together the RightNow and Vcommerces technology, along with Vcommerce's online marketing and professional services group, we offer retailers a solution that can help drive new business and provide valuable customer insight."

About Vcommerce Corporation
Vcommerce is the leading provider of eCommerce solutions enabling retailers, branded manufacturers, apparel, and entertainment companies to grow revenue and reduce expenses associated with operating an eCommerce business. We provide Software-as-a-Service (SaaS) solutions for our clients across five key areas: online marketing, storefront, order management, fulfillment & integration, and customer service. Vcommerce also seamlessly integrates solutions from the world's best application and service providers to enable retailers to derive maximum value from their investments in eCommerce. With Vcommerce Enterprise, clients have the flexibility to deploy an end-to-end total solution or utilize the key areas and services that enhance their existing eCommerce investments. Vcommerce clients include Overstock.com, eToys Direct, Ritz Interactive, MTV Networks and newegg.com. Located in Scottsdale, AZ, the company is privately held, and its investors include Internet Capital Group, Inc. (Nasdaq: ICGE). For more information, please visit www.vcommerce.com or call 480.922.9922.

About RightNow Technologies
RightNow (NASDAQ: RNOW) delivers the high-impact technology solutions and services organizations need to cost-efficiently deliver a consistently superior customer experience across their frontline service, sales and marketing touch-points. Approximately 1,800 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve. RightNow is headquartered in Bozeman, Montana. For more information, please visit www.rightnow.com.

Contacts:

Shawn Schwegman
Chief Marketing Officer
Vcommerce Corporation
Tel: 480-551-3733
E-Mail: sschwegman@vcommerce.com

Katie O'Connell
Corporate Communications Manager
RightNow Technologies
Tel: 925-674-1487
E-Mail: koconnell@rightnow.com