Streamline your back-end fulfillment operations & supplier integrations while reducing costs, ship-time and improving your customer's experience.

If you want to improve your control and performance as well as reduce the costs of your existing back-end operations, you will need to improve your order management and establish better, cheaper and faster internal, 3PL and supplier connections. Our back-end fulfillment solutions provide rapid integration of your proprietary suppliers and best in class fulfillment solutions.

Logistics Services The ability to manage complex logistics is core to our platform. Vcommerce can orchestrate physical warehousing for product and pick, pack and ship services as well. Special product handling requirements such as temperature controlled environments, garment hanging, perishable goods handling and other special handling can be provided. In addition, the ability to orchestrate fulfillment between Vcommerce, suppliers, 3PLs, and proprietary warehouses gives your company the best of all worlds.

Supplier Integration With thousands of supplier integrations, Vcommerce is the undisputed leader in supplier integration technology and business process. You can communicate with suppliers in any format, including Supplier Extranet, EDI, XML, SOAP, fax, email or custom direct integration while maintaining a single connection to the Vcommerce platform. In addition, suppliers can be integrated into the Vcommerce platform to provide real-time information regarding order confirmations, content, shipping, inventory & pricing updates, cancellation notification returns and more

TotalSource™ Vcommerce TotalSource is an industry-first sourcing optimization solution that allows the creation of sourcing rules specific to client, supplier, product or customer requirements. TotalSource provides real-time order sourcing and management which automatically routes an order to the supplier, 3PL, internal warehouse or distribution center, retail outlet or any other source that can ship in the most timely, cost-effective manner. Our complex sourcing optimization engine allows you to easily change your sourcing for establishing custom sourcing rules to minimize shipping timeframes, shipping costs and maximize fulfillment rates and cost savings.

Reverse Logistics Vcommerce supports complex reverse logistic options. Complex requirements such as in-store returns, returns directly to supplier, physical returns receiving, repackaging, as well as item liquidation services are all available. It is inevitable that returns will occur, but how you handle can be the difference between profitability and a positive customer experience and a significant financial liability and a customer service headache.

Carrier Management Efficient Carrier Management can mean the difference between an eCommerce initiative being profitable or not. Vcommerce offers tools and services that allow for shipping cost estimation, intelligent carrier selection and invoice reconciliation for your shipments.

White Glove and LTL Shipments Using our logistics solution, customers, carriers, movers, suppliers, and you can orchestrate complex deliveries, installation and repairs of large items such as plasma televisions and furniture. By allowing all product sources and service providers one view, the process is much more efficient which, in turn results in a much higher customer satisfaction and lower costs. In addition, by having a vast array of carriers and movers, significant cost savings can be realized during service provider selection.

Private Branding The Vcommerce platform allows all touch points to be private branded. As long as the distribution point can support branding, everything from packing slips and labels to email response management and customer service, every interaction with your client will be a completely branded experience. In addition, advanced fulfillment options such as package inserts can also be provided.

True Global Capabilities The Vcommerce platform handles true global transactions every day. Issues such as multiple currencies, multi-language catalogs, international payment processing, freight forwarding, international drop-ship and overseas 3PL management are built into the platform.